Shipping policy

Local Shipping
Free expedited tracked shipping on all orders $40 and above.

 Orders Shipping Method Duration Cost
Below $40

Doorstep Shipping

Express Doorstep Shipping

3 - 8 working days

1 - 2 working days




$40 and above

Expedited Shipping

Express Shipping

3 - 8 working days

1 - 2 working days



All regular orders will ship within 2 working days upon payment* unless otherwise stated. All orders containing customised products will ship within 10 working days. An automated shipment notification will be sent to you once your order ships. Should there be any unforeseen circumstance resulting in shipment delays, we will contact you soonest to update on the revised shipping estimate.

We seek your understanding that in the event an order is returned to our warehouse due to non-delivery after 2 unsuccessful attempts (e.g. receiver failed to reschedule delivery, receiver out of the country, etc.), a redelivery charge will be imposed. 

Working days refer to Mondays, Tuesdays, Wednesdays, Thursdays, Fridays. Saturdays and Sundays are considered non-working days and do not contribute to the shipping duration. 

*95% of the parcels during off-peak season will be attempted to deliver within two to four working days from order date (excluding order date). During peak season, please allow two additional working days excluding delivery exceptions or delays due to unforeseen circumstances.

**We regret that any unpaid orders beyond 3 working days will be cancelled. An order cancellation notification will be sent to your registered email with us.